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Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour
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The 13 Key Performance Indicators for Highly Effective Teams (Paperback)
Loot Price: R1,014
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The 13 Key Performance Indicators for Highly Effective Teams (Paperback)
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An organisation's most important asset is its people. And critical
to an organisation's success is the extent to which its people
interact effectively - both with each other as team members and
with the wider organisation. This is why managing teams has become
a key area for a growing number of organisations around the world.
While many organisations are world-class at managing their
materials and machinery, they fall short in managing the human side
of their activities.This book outlines the challenges faced by both
team leaders and team members in 21st-century workplaces. It
proposes 13 key performance or "team health" indicators for highly
effective teams based on research data collected from a large range
of industry sectors, team sizes and organisations in the UK. It
contributes to the understanding of the nature and functioning of
team cohesiveness by describing teamwork as a multi-component
variable and identifying the factors that impact on teams and the
implications of teamwork for organisations.The book sets out to aid
organisations by introducing a Team Performance Diagnostic (TPD)
tool. The TPD enables organisations to gain an accurate and
detailed insight into the real-time performance of their teams,
helps team managers to understand the underlying 'people' issues
within the team and how to reach higher levels of team performance
quickly. The TPD has been widely used in major multinationals and
the UK public sector to pinpoint hard-to-find opportunities to
achieve rapid improvements.The research suggests that the use of
TPD contributes to more free-flowing feedback both within the team
and in the organisation as a whole, and that successful teams are
indicative of a healthy organisational culture.This book is an
essential guide for senior managers and policy-makers dealing with
team effectiveness, and will be highly useful for students of
business and management.
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