Be prepared for your future role in a service-oriented agency. This
textbook provides practical guidance on program evaluation while
avoiding replicating other course material. Drawing on over 40
years of subject knowledge, Allen Rubin describes outcome designs
that are feasible for service-oriented agencies and that match the
degree of certainty needed by key users of outcome evaluations. The
utility and easy calculation of within-group effect sizes are
outlined, which enhance the value of evaluations that lack control
groups. Instructions are also given on how to write and disseminate
an evaluation report in a way maximizes its chances of being used.
Conducting focus group interviews and capitalising on the value of
non-probabilitysamples will become second nature after following
the effective and pragmatic advice mapped out chapter-by-chapter.
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