Named one of "22 new books...that you should consider reading
before the year is out" by Fortune "This practical and empathetic
guide to taking the high road is worth a look for workers lost in
conflict." - Publisher's Weekly A research-based, practical guide
for how to handle difficult people at work. Work relationships can
be hard. The stress of dealing with difficult people dampens our
creativity and productivity, degrades our ability to think clearly
and make sound decisions, and causes us to disengage. We might lie
awake at night worrying, withdraw from work, or react in ways we
later regret-rolling our eyes in a meeting, snapping at colleagues,
or staying silent when we should speak up. Too often we grin and
bear it as if we have no choice. Or throw up our hands because
one-size-fits-all solutions haven't worked. But you can only endure
so much thoughtless, irrational, or malicious behavior-there's your
sanity to consider, and your career. In Getting Along, workplace
expert and Harvard Business Review podcast host Amy Gallo
identifies eight familiar types of difficult coworkers-the insecure
boss, the passive-aggressive peer, the know-it-all, the biased
coworker, and others-and provides strategies tailored to dealing
constructively with each one. She also shares principles that will
help you turn things around, no matter who you're at odds with.
Taking the high road isn't easy, but Gallo offers a crucial
perspective on how work relationships really matter, as well as the
compassion, encouragement, and tools you need to prevail-on your
terms. She answers questions such as: Why can't I stop thinking
about that nasty email?! What's behind my problem colleague's
behavior? How can I fix things if they won't cooperate? I've tried
everything-what now? Full of relatable, sometimes cringe-worthy
examples, the latest behavioral science research, and practical
advice you can use right now, Getting Along is an indispensable
guide to navigating your toughest relationships at work-and
building interpersonal resilience in the process.
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