Across Europe, there is an intense search for new and sustainable
approaches to providing welfare. Demographic change, new social
risks and other factors call for new ideas to maintain and enhance
the performance and quality of social services and to enable the
participation of all citizens in an inclusive society. Against this
background, and based on the findings of the EU research platform
INNOSERV and empirically obtained research results from text and
video material, this book provides insights into current approaches
and practices to improve and transform social services.
General
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