Ethnography is now a fundamental feature of design practice,
taught in universities worldwide and practiced widely in commerce.
Despite its rise to prominence a great many competing perspectives
exist and there are few practical texts to support the development
of competence. Doing Design Ethnography" "elaborates the
ethnomethodological perspective on ethnography, a distinctive
approach that provides canonical 'studies of work' in and for
design. It provides an extensive treatment of the approach, with a
particular slant on providing a pedagogical text that will support
the development of competence for students, career researchers and
design practitioners. It is organised around a complementary series
of self-contained chapters, each of which address key features of
doing the job of ethnography for purposes of system design. The
book will be of broad appeal to students and practitioners in HCI,
CSCW and software engineering, providing valuable insights as to
how to conduct ethnography and relate it to design.
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