What happens when media technologies are able to interpret our
feelings, emotions, moods, and intentions? In this cutting edge new
book, Andrew McStay explores that very question and argues that
these abilities result in a form of technological empathy. Offering
a balanced and incisive overview of the issues raised by 'Emotional
AI', this book: Provides a clear account of the social benefits and
drawbacks of new media trends and technologies such as emoji,
wearables and chatbots Demonstrates through empirical research how
'empathic media' have been developed and introduced both by
start-ups and global tech corporations such as Facebook Helps
readers understand the potential implications on everyday life and
social relations through examples such as video-gaming, facial
coding, virtual reality and cities Calls for a more critical
approach to the rollout of emotional AI in public and private
spheres Combining established theory with original analysis, this
book will change the way students view, use and interact with new
technologies. It should be required reading for students and
researchers in media, communications, the social sciences and
beyond.
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