Although it is a powerful tool, hierarchical task analysis(HTA) is
often applied unsystematically or in ways that fail to unleash its
full potential. An in-depth presentation of a core technique in
human factors practice, this book draws on a wide range of
industries and contexts to demonstrate the applicability of HTA in
various settings. Providing provides straightforward and accessible
case studies and examples, the author clearly delineates basic
concepts and demonstrates how HTA can be applied to a number of
different work contexts and in a number of different ways. The
discussions of applications reinforce knowledge of general concepts
and provide guidance on how HTA can be used effectively.
General
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