Emotional Intelligence - Activities for Developing You and Your Business (Hardcover)

Building rapport, communicating and establishing trust with people, as a line manager, as part of a department or a temporary project team, involves a fundamental set of human and business skills. And yet this set of skills is also the area where the majority of managers feel least equipped to cope. Emotional intelligence is, at its heart, all about self-awareness; an understanding of how people relate and respond to you. This collection of training activities provides managers and employees with a series of proven exercises for raising personal and social awareness, skills for managing self and relationships with others. Each activity includes detailed instructions for the user or facilitator as well as copies of any handout materials. The collection is available as a looseleaf manual or on CD ROM.

General

Imprint:	Routledge
Country of origin:	United Kingdom
Release date:	July 2017
First published:	2009
Authors:	Ann Cartwright • Amanda Solloway
Dimensions:	297 x 210mm (L x W)
Format:	Hardcover
Pages:	376
ISBN-13:	978-1-138-43357-1
Categories:	Books > Business & Economics > Business & management > Management of specific areas > Personnel & human resources management Promotions
LSN:	1-138-43357-8
Barcode:	9781138433571

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