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Unleashing the Crowd - Collaborative Solutions to Wicked Business and Societal Problems (Paperback, 1st ed. 2020)
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Unleashing the Crowd - Collaborative Solutions to Wicked Business and Societal Problems (Paperback, 1st ed. 2020)
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This book disrupts the way practitioners and academic scholars
think about crowds, crowdsourcing, innovation, and new
organizational forms in this emerging period of ubiquitous access
to the internet. The authors argue that the current approach to
crowdsourcing unnecessarily limits the crowd to offering ideas,
locking out those of us with knowledge about a problem. They use
data from 25 case studies of flash crowds - anonymous strangers
answering online announcements to participate in a 7-10 day
innovation challenge - half of whom were unleashed from the
limitations of focusing on ideas. Yet, these crowds were able to
develop new business models, new product lines, and offer useful
solutions to global problems in fields as diverse as health care
insurance, software development, and societal change. This book,
which offers a theory of collective production of innovative
solutions explaining the practices that the crowds organically
followed, will revolutionize current assumptions about how
innovation and crowdsourcing should be managed for commercial as
well as societal purposes.
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