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Successful Change Management in Health Care - Being Emotionally and Cognitively Ready (Hardcover)
Loot Price: R3,980
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Successful Change Management in Health Care - Being Emotionally and Cognitively Ready (Hardcover)
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Change is frequent in healthcare, yet change management is often
far from perfect. This book considers the complexity of change
within large organisations, explores existing models of change and
emphasises the vital role of emotional and cognitive readiness in
successful change management. Despite the plethora of
organisational change management approaches used in healthcare, the
success rate of change in organisations can be as low as 30
percent. New thinking about change management is required to
improve success in service development, improvement and innovation.
Arguing that emotional and cognitive readiness for change requires
engagement with the people involved, and a thorough understanding
of areas of friction and potential challenge, this book also delves
into the neglected issue of emotion, examining emotional labour and
emotion and change. It investigates how human emotion can be
incorporated into Change Management Models, alongside and
intertwined with cognitive approaches, to support effective change.
Using the NHS as a central case study, this book incorporates
examples of actual change from a range of healthcare settings from
acute to primary care, enabling readers to see how Change
Management Models can be adapted and utilised in practice. This is
an essential read for students, as future change leaders, and
practitioners and managers leading and managing change in
healthcare.
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