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The Harms of Work - An Ultra-Realist Account of the Service Economy (Hardcover)
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The Harms of Work - An Ultra-Realist Account of the Service Economy (Hardcover)
Series: Studies in Social Harm
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As the percentage of people working in the service economy
continues to rise, there is a need to examine workplace harm within
low-paid, insecure, flexible and short-term forms of 'affective
labour'. This is the first book to discuss harm through an
ultra-realist lens and examines the connection between individuals,
their working conditions and management culture. Using data from a
long-term ethnographic study of the service economy, it
investigates the reorganisation of labour markets and the shift
from security to flexibility, a central function of consumer
capitalism. It highlights working conditions and organisational
practices which employees experience as normal and routine but
within which multiple harms occur. Challenging current thinking
within sociology and policy analysis, it reconnects ideology and
political economy with workplace studies and uses examples of legal
and illegal activity to demonstrate the multiple harms within the
service economy.
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