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The Patient Centered Value System - Transforming Healthcare through Co-Design (Hardcover)
Loot Price: R1,387
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The Patient Centered Value System - Transforming Healthcare through Co-Design (Hardcover)
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Imagine: You are a hospital Chief Executive Officer, Chief
Financial Officer, medical or nursing director, patient safety
specialist, quality improvement professional, or a doctor or nurse
on the front lines of patient care. Every day you're aware that
patients and families should be more engaged in their care so they
would fare better both in the hospital and after discharge; their
care could be safer and more seamlessly coordinated; patients
should be ready for discharge sooner and readmitted less often;
your bottom line stronger; your staff more fulfilled. You enter
into new payment models such as bundling with an uneasy awareness
that your organization is at risk because you don't know what the
care you deliver actually costs. Like most healthcare leaders, you
are also still searching for a way to deliver care that will help
you to achieve the Triple Aim: care that leads to improved clinical
outcomes, better patient and family care experiences, and reduced
costs. Sound familiar? If so, then it's time to read The Patient
Centered Value System: Transforming Healthcare through Co-Design.
This book explains how to introduce the Patient Centered Value
System in your organization to go from the current state to the
ideal. The Patient Centered Value System is a three-part approach
to co-designing improvements in healthcare delivery-collaborating
with patients, families, and frontline providers to design the
ideal state of care after listening to their wants and needs.
Central to the Patient Centered Value System is seeing every care
experience through the eyes of patients and families. The Patient
Centered Value System is a process and performance improvement
technique that consists of 1) Shadowing, 2) the Patient and Family
Centered Care Methodology, and 3) Time-Driven Activity-Based
Costing. Shadowing is the essential tool in the Patient Centered
Value System that helps you to see every care experience from the
point of view of patients and families and enables you to calculate
the true costs of healthcare over the full cycle of care.
Fundamental to the Patient Centered Value System is the building of
teams to take you from the currents state of care delivery to the
ideal. Healthcare transformation depends not on individual
providers working to fix broken systems, but on teams of providers
working together while breaking down silos. The results of using
the Patient Centered Value System are patients and families who are
actively engaged in their care, which also improves their outcomes;
providers who see the care experience from the patient's and
family's point of view and co-design care delivery as a result; the
tight integration of clinical and financial performance; and the
realization of the Triple Aim.
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