The "Top 20 KPIs of 2011-2012" report provides insights into the
state of performance measurement today by listing and analyzing the
most visited KPIs from all industries and functional areas on
smartKPIs.com in 2011. The report brings together an overview of
how KPIs are used in practice today, by combining input from the
smartKPIs.com community with research and analysis from the
editorial team. In addition to KPI names, it contains a detailed
description of each KPI, in the standard smartKPIs.com KPI
documentation format, that includes fields such as: definition,
purpose, calculation, limitation, overall notes and additional
resources.
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