There is growing acknowledgement of the importance of interpersonal
and communication skills in the training of future physicians.
Effective diagnostic and clinical management skills require
competency in observing, listening, communicating, problem-solving
and negotiating. In addition, the physician needs human
relationship skills. It is apparent that a systematic curriculum is
needed to teach these clinical skills to medical students and
trainees and this handbook provides a practical guide. Each chapter
in this book discusses one of the clinical skills in depth. A
unique feature of this book is the use of concepts developed in
several other disciplines. For example, ideas to learn listening
skills are borrowed from industrial management literature. The
other unique feature is the inclusion of practical exercises to
learn and teach each of these skills. The Appendix outlines ideas
on how to organize a course on clinical competency skills and
includes a few exercises to start discussion groups. This practical
manual is a resource for training of future physicians for
competency in the art and practice of medicine. Ideas expressed in
this book have been developed, tested and improved over a period of
25 to 30 years with input from trainees and medical practitioners.
General
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