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The Human Tutorial Dialogue Project - Issues in the Design of instructional Systems (Paperback)
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The Human Tutorial Dialogue Project - Issues in the Design of instructional Systems (Paperback)
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This volume's goal is to begin to document the dialogue processes
in naturally-occurring human tutoring, in the context of informing
the design of intelligent tutoring systems, and of interactive
systems in general. This project represents the first empirical
study of human tutorial dialogue from a conversation analytic
perspective -- the conversational interaction is the focus of
analysis rather than larger scale techniques for teaching. It is
also the first study of tutoring to make use of large quantities of
carefully transcribed tutoring conversations/dialogues.
The motivation for this focus comes from two sources: First,
although all tutoring systems have implicit theory or theories of
minute-level interaction built into them, little research has been
done to form an empirical foundation for such theories. Therefore,
current systems tend to be based on the designers' intuitions
rather than on data. This fact almost certainly makes systems
unnecessarily brittle in actual use. Second, of the small but
growing collection of empirical studies of tutoring, almost all
have been designed and carried out by computer scientists, whose
training naturally leads them to be concerned with interaction at
the level of knowledge transfer and teaching techniques. Fox's
training as a linguist brings attention to the minute-by-minute
details of the interaction, in particular to the processes that
bring the interaction into existence and allow it to develop
relatively smoothly.
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