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Outsourcing Technical Communication - Issues, Policies and Practices (Paperback)
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Outsourcing Technical Communication - Issues, Policies and Practices (Paperback)
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This book examines the impact of outsourcing on the field of
technical communication. Aided by new technologies and driven by
global market structures, technical communication products that
were once developed in the United States or Western Europe are now
being developed in Asia, Eastern Europe, and other parts of the
world. If technical communication follows other fields, such as
information technologies, electronics manufacturing, and even
textiles, this 'outsourcing' of technical communication products
and jobs will surely influence our profession-but how? What kinds
of jobs will remain in the United States? Which jobs are more
efficiently handled outside the United States? How can U.S.
technical communicators develop a 'comparative advantage' in the
global economy? How can collaboration and joint development of
information products be managed? What are the ethical, cultural,
social, and economic dilemmas created by outsourcing?This
collection is designed as a theory/practice book that addresses the
needs of graduate students, faculty, and technical communicators
who want to teach, practice, or conduct research in this area. It
addresses technical communications and outsourcing in six different
parts of the world, including the United States. It also explores
issues of curriculum, project management, legal considerations, and
intercultural communication problems.This title is suitable for:
Technical communication professionals in academia and industry;
managers, researchers, and teachers of documentation projects who
are involved in offshore outsourcing situations and need to find
best practices, strategies, or recommendations for being
successful; technical writers (freelancers and corporate employees)
working with international partners interested in how outsourcing
can affect the future of their profession; non-U.S. writers working
in outsourcing projects looking to perform satisfactorily in their
jobs; undergraduate and graduate professors in universities and
community colleges teaching courses in publications management,
information design, international communication, and technical
writing, and students enrolled in those courses; teachers and
students in rhetorical theory and professional communication
pedagogy courses; ESL (English as a second language) and ESP
(English for specific purposes) readers.
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