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As If People Mattered (Hardcover)
Loot Price: R659
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As If People Mattered (Hardcover)
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What is the nature and role of dignity in organizations? Why do
managers, professionals, employees, clients, and patients identify
with the idea that organizations universally violate their dignity?
What can we learn from taking a close look at what participants in
organizations feel about their sense of worth? Why should we care?
Based on hundreds of interviews, this volume answers such
questions. For example, how significant is this screaming of the
protagonist in "Network." "I'm mad as hell, and I won't take it
anymore." But he does-day in, day out-adapting to the abuse and
eroding the emotional well-being of his personality. Dignity is an
understudied concept in organizational research, as is fear, a
correlate of indignity. This work shows how managers feel free to
denigrate dignity by virtue of the authority vested in their
position and by the impersonality of the organization. For example,
the reference to management persons as "they" or "management." The
volume begins with an academic approach to the issue of dignity in
organizations. But the best academic work should result in actual
practice. That is how this book views it. The book blends fieldwork
and theory. It is a theoretically driven study of the nature of
dignity in organizations and its role in the life of participants
in organizations. Finally, the volume concludes with concrete
approaches to promoting dignity and dignifying strategies in the
organization.
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