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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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If the Customer's the Copilot, You're in the Wrong Seat - Innovative Yet Simple Strategies to Elevate Your Customer's Experience (Paperback) Loot Price: R562

Discovery Miles 5 620

You Save: R64 (10%)

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If the Customer's the Copilot, You're in the Wrong Seat - Innovative Yet Simple Strategies to Elevate Your...

If the Customer's the Copilot, You're in the Wrong Seat - Innovative Yet Simple Strategies to Elevate Your Customer's Experience (Paperback)

Brian Samuel Dennis; Edited by Barbara Munson; Illustrated by Marty Petersen

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List price ~~R626~~ Loot Price R562 Discovery Miles 5 620 You Save R64 (10%)

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Imprint:	Servicewerkz
Country of origin:	United States
Release date:	September 2016
Authors:	Brian Samuel Dennis
Editors:	Barbara Munson
Illustrators:	Marty Petersen
Dimensions:	229 x 152 x 10mm (L x W x T)
Format:	Paperback - Trade
Pages:	180
ISBN-13:	978-0-9976751-0-8
Categories:	Books > Business & Economics > Business & management > Management & management techniques > General Books > Business & Economics > Business & management > Sales & marketing > Customer services Books > Business & Economics > Industry & industrial studies > Distributive industries > Retail sector Promotions
LSN:	0-9976751-0-1
Barcode:	9780997675108