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Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour
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Changing Bureaucracies - Adapting to Uncertainty, and How Evaluation Can Help (Hardcover)
Loot Price: R4,467
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Changing Bureaucracies - Adapting to Uncertainty, and How Evaluation Can Help (Hardcover)
Series: Comparative Policy Evaluation
Expected to ship within 18 - 22 working days
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In Changing Bureaucracies, international experts provide an
unparalleled look at how public sector bureaucracies can better
adapt to the reality of unprecedented levels of uncertainty and
complexity, and how they can better respond to the emerging needs
and demands of citizens and beneficiaries. In particular, they
discuss in detail how evaluation can play an important role in
aiding bureaucracies in adapting, while noting that the value of
evaluation is not at all automatic. Written in a clear and
accessible prose, the contributors identify stability as a strength
of bureaucratic structures, although adaptability is required in
order to remain relevant. They also emphasize the need for
bureaucratic rules and practices to be open to examination, such as
through evaluation, noting that these rules may take on a life of
their own, increasing distrust and conflicting with a meaningful
focus on how outcomes and impacts benefit citizens. The book
concludes with guidance for both evaluators and for public sector
leaders about steps that they can take to improve the
responsiveness and relevance of public sector organizations.
Pioneering the provision of reflections on how evaluation can play
an important role in aiding bureaucracies in adapting, Changing
Bureaucracies is an important acquisition for public sector
leaders, evaluators, evaluation managers and commissioners and
academics alike.
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