Books > Social sciences > Psychology > Criminal or forensic psychology
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Conflict and Crisis Communication - Principles and Practice (Paperback)
Loot Price: R1,647
Discovery Miles 16 470
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Conflict and Crisis Communication - Principles and Practice (Paperback)
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Conflict and crisis communication is the management of a critical
incident which has the potential for resolution through successful
negotiations. This can include negotiating with individuals in
crisis, such as those threatening self-harm or taking individuals
hostage as part of emotional expression, and also critical
incidents such as kidnapping and terrorist activities. By focusing
on the empirical and strong theoretical underpinnings of critical
incident management, and including clear demonstrations of the
practical application of conflict and crisis communication by
experts in the field, this book proves to be a practical,
comprehensive and up-to-date resource. Discussion of relevant past
incidents - such as the 1993 WACO siege in the United States - is
used to enhance learning, whilst an examination of the application
of critical incident management to individuals with mental disorder
offers groundbreaking insight from clinicians working in this area.
Conflict and Crisis Communication is an excellent source of
reference for national and international law enforcement agencies,
professionals working in forensic settings, and also postgraduate
students with an interest in forensic psychology and forensic
mental health.
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