Focusing on needs and services outside the library walls, this book
outlines a fresh approach to how libraries can think about and
effectively reach underserved populations. Readers will discover
strategies for identifying information needs where underserved
populations are and learn about many successful services, programs,
and partnerships. Underserved populations frequently do not have
access to a library—or they may even be unaware that they have an
information need. How can we as a profession effectively reach
them? This text, geared to both graduate and undergraduate LIS
students as well as practicing librarians and library staff,
provides contextual information on historically underserved
populations as defined by the ALA Office for Diversity, Outreach,
and Literacy Services (ODLOS), explores information use behaviors
for these groups, and presents examples of successful strategies
and programs.
General
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