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Leveraging Lean in Ancillary Hospital Services - Creating a Cost Effective, Standardized, High Quality, Patient-Focused Operation (Hardcover)
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Leveraging Lean in Ancillary Hospital Services - Creating a Cost Effective, Standardized, High Quality, Patient-Focused Operation (Hardcover)
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This book is part of a series of titles that are a spin-off of the
Shingo Prize-winning book Leveraging Lean in Healthcare:
Transforming Your Enterprise into a High Quality Patient Care
Delivery System. Each book in the series focuses on a specific
aspect of healthcare that has demonstrated significant process and
quality improvements after a Lean implementation.There are many
departments within a hospital that support the primary function of
caregiving and each can benefit from implementing Lean
methodologies. Leveraging Lean in Ancillary Hospital Services:
Creating a Cost Effective, Standardized, High Quality,
Patient-Focused Operation provides a functional understanding of
Lean processes and quality improvement techniques in nutritional
services, inpatient floors, pharmacy, and radiology.This book is
ideal for healthcare executives, leaders, process improvement team
members, and inquisitive frontline workers who want to implement
and leverage Lean. Supplying detailed descriptions of Lean tools
and methodologies, it identifies powerful Lean solutions specific
to the needs of ancillary hospital services.The first section
provides an overview of Lean concepts, tools, methodologies, and
applications. The second section focuses on the application of Lean
in the ancillary hospital services environment. Presenting numerous
examples, stories, case studies, and lessons learned, it examines
the normal operation of each area in radiology, pharmacy, and
nutritional services and highlights the areas where typical
problems occur.The case studies walk readers through various Lean
initiatives and demonstrate how Lean tools and concepts have been
used to achieve lasting improvements to processes and quality of
care. It also introduces actionable blueprints that readers can
duplicate or modify for use in their own institutions.Illustrating
leadership's role in achieving departmental goals, this book will
provide yo
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