Winner of a 2013 Shingo Research and Professional Publication Award
This practical guide for healthcare executives, managers, and
frontline workers, provides the means to transform your enterprise
into a High-Quality Patient Care Business Delivery System. Designed
for continuous reference, its self-contained chapters are divided
into three primary sections: Defines what Lean is and includes some
interesting history about Lean not found elsewhere. Describes and
explains the application of each Lean tool and concept organized in
their typical order of use. Explains how to implement Lean in
various healthcare processes-providing examples, case studies, and
valuable lessons learned This book will help to take you out of
your comfort zone and provide you with new ways to extend value to
your customers. It drives home the importance of the Lean Six Sigma
journey. The pursuit of continuous improvement is a journey with no
end. Consequently, the opportunities are endless as to what you and
your organization can accomplish. Forty percent of the authors'
profits from this book will be donated to help the homeless through
two Baltimore charities. Praise for the book: ... well-timed and
highly informative for those committed to creating deep levels of
sustainable change in healthcare.- Peter B. Angood, MD, FACS, FCCM,
Senior Advisor - Patient Safety, in National Quality Forum ... the
most practical and healthcare applicable book I have ever read on
LEAN thinking and concepts. - Gary Shorb, CEO, Methodist Le Bonheur
Healthcare ... well written ... an essential reference in the
library of all healthcare leaders interested in performance
improvement.- Lee M. Adler, DO, VP, Quality and Safety Innovation
& Research, Florida Hospital, Orlando; Associate Professor,
University of Central Florida College of Medicine ... a must read
for all Leadership involved in healthcare. ... I can see reading
this book over and over.- Brigit Zamora, BSN, RN, CPAN, CAPA,
Administrative Nurse Manager, Florida Hospital, Orlando
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