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Managing Facilities (Hardcover)
Loot Price: R3,894
Discovery Miles 38 940
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Managing Facilities (Hardcover)
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Managing Facilities provides a clear introduction to the concepts,
development and application of managing facilities in hotels.
Premises and services operations management are considered through
the application of generic management techniques.
In hotels, buildings, land, assets, people and services are
essential resources which need to be managed to meet organizational
objectives. Through practical techniques and examples, Jowett and
Jones show how these facilities can be continuously improved to
increase competitiveness and meet the ever changing needs of the
customer.
Managing Facilities is:
- the only UK book to reflect modern facilities management
practices in hospitality
- full of practical examples
- a reference source and introduction in one format
Managing Facilities is a concise guide for hotel, hospitality and
facilities managers. It is also an excellent text for undergraduate
and postgraduate students of hospitality management.
Val Jowett MSc FHCIMA is Principal Lecturer at Leeds Metropolitan
University and has taught Accommodation Management, and now
Facilities Management, for over 25 years. In her earlier career she
worked for British Transport hotels and then in Domestic Services
Management in the N.H.S. She has taught in the USA and India and
now manages a series of developmental initiatives which centre
around NVQs, mentoring and careers development learning.
Christine Jones BA MIMgt MHCIMA is the Head of School of Business
and Professional Studies at Burton Upon Trent College. She has a
wide range of occupational and research experience in the
hospitality industry and has held teaching posts in a number of
Further and Higher Educationalestablishments.
The only UK book to reflect modern facilities management practices
in hospitality
Practical examples throughout
Reference source & introduction in one format
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