|
Books > Computing & IT > General theory of computing
|
Buy Now
ITIL(R) 4 Essentials - Your essential guide for the ITIL 4 Foundation exam and beyond (Paperback, 2nd ed.)
Loot Price: R1,076
Discovery Miles 10 760
|
|
|
ITIL(R) 4 Essentials - Your essential guide for the ITIL 4 Foundation exam and beyond (Paperback, 2nd ed.)
Expected to ship within 18 - 22 working days
|
ITIL is the leading best-practice framework for ITSM (IT service
management) and is globally adopted in both the public and private
sectors. The latest evolution of the framework - ITIL 4 - has been
significantly updated and addresses new ITSM challenges, includes
new technologies and incorporates new ways of working. ITIL 4 has
evolved to a value system-focused approach that can be integrated
with other management practices and ways of working, such as Agile
and DevOps. Its end-to-end digital operation model has been
designed to help IT teams create, deliver and operate technical
products and services that fit their organisation's wider business
strategy. ITIL(R) 4 Essentials contains everything you need to know
to pass the ITIL 4 Foundation Certificate, plus more. It covers
practices and concepts that are not addressed as part of the
Foundation syllabus, making it ideal for newly qualified
practitioners. The book offers practical tips - based on the
author's extensive experience - for applying service management in
the real world, with symbols used throughout to highlight which
content is related to the ITIL 4 Foundation syllabus and which is
not. Ideal for self-study candidates and training participants,
ITIL 4 Essentials will prove a helpful companion to their studies
and a practical aid for their professional development. Project
managers, contractors or consultants with limited study time will
also find it essential to their part-time education. This second
edition has been updated to align with amendments to the ITIL(R) 4
Foundation syllabus, including: Replacing 'change control' with
'change enablement' throughout; The removal of 'IT' from the
definition of a change; and Updating definitions for customer,
sponsor and user. A perfect companion before, during and after your
ITIL exam - buy your copy today. ITIL(R) is a registered trademark
of AXELOS Limited. All rights reserved. This book is an official
AXELOS licensed product.
General
Is the information for this product incomplete, wrong or inappropriate?
Let us know about it.
Does this product have an incorrect or missing image?
Send us a new image.
Is this product missing categories?
Add more categories.
Review This Product
No reviews yet - be the first to create one!
|
You might also like..
|
Welcome to Loot.co.za!
Sign in / Register |Wishlists & Gift Vouchers |Help | Advanced search
(1)
