As the most comprehensive reference work dealing with knowledge
management (KM), this work is essential for the library of every KM
practitioner, researcher, and educator. Written by an international
array of KM luminaries, its approx. 60 chapters approach knowledge
management from a wide variety of perspectives ranging from classic
foundations to cutting-edge thought, informative to provocative,
theoretical to practical, historical to futuristic, human to
technological, and operational to strategic. The chapters are
conveniently organized into 8 major sections. The second volume
consists of the sections: technologies for knowledge management,
outcomes of KM, knowledge management in action, and the KM horizon.
Novices and experts alike will refer to the authoritative and
stimulating content again and again for years to come.
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