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Books > Business & Economics > Business & management > Sales & marketing > Customer services
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Consumer Services and Economic Development (Paperback)
Loot Price: R1,751
Discovery Miles 17 510
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Consumer Services and Economic Development (Paperback)
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Consumer Services have been viewed as parasitic activities,
dependent on other sectors of the economy for their viability and
vitality. Yet local economic policy is now looking towards consumer
services to solve severe economic problems. The rapid expansion of
the service sector is now a principal feature of contemporary
global economic restructuring. Consumer Services and Economic
Development evaluates the contributions that consumer services can
make to local economic development and revitalisation. A broad
range of consumer service industries are examined in turn: tourism,
sports, universities, retailing and cultural industries. Detailed
local case studies illustrate the role, impact and effectiveness of
consumer services in economic regeneration in a number of different
contexts: the global city, contrsting urban areas and rural
localities. With many localities in the advanced economies
suffering from severe deindustrialisation and weak producer service
growth, this book highlights the need for a fundamental rethink of
both the function of services and of economic development theory
and practice in general.
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