Many firms are now developing policies for outsourcing IT and other
basic functions, this book analyses this issue from the perspective
of both the outsourcer and the insourcer. Chorafas describes
management needs and shows how technology can be used to meet these
needs. The book also highlights the benefits and risks that
companies face when they attempt to differentiate themselves
through new technology. The book is based on an extensive research
project in the US, UK, Germany, France, Switzerland and Sweden.
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