This book shines a spotlight on the causes and consequences of
working poverty, revealing how the lives of low-wage workers are
affected by differences in health care, labor, and social welfare
policy in the United States and Canada. Dan Zuberi's conclusions
are based on survey data, eighteen months of participant
observation fieldwork, and in-depth interviews with seventy-seven
hotel employees working in parallel jobs on both sides of the
border. Two hotel chains, each with one union and one non-union
hotel in Seattle and Vancouver, provide a vivid crossnational
comparison because they are similar in so many regards, the one
major exception being government policy.
Zuberi demonstrates how labor, health, social welfare, and
public investment policy affect these hotel workers and their
families. His book challenges the myth that globalization
necessarily means hospitality jobs must be insecure and pay poverty
wages and makes clear the critical role played by government policy
in the reduction of poverty and creation of economic equality.
Zuberi shows exactly where and how the social policies that
distinguish the Canadian welfare state from the U.S. version make a
difference in protecting Canadian workers from the hardships that
burden low-wage workers in the United States. Differences That
Matter, which is filled with first-person accounts, ends with
policy recommendations and a call for grassroots community
organizing.
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