Building Agreement (Paperback, New Ed)

Whether you're negotiating with an angry boss or a difficult colleague - or, indeed, a stubborn teenager - you can learn to use your emotions to help you achieve the result you want. Building Agreement shows you how to control the five 'core concerns' that motivate people: -- Express appreciation for what others think, feel or do -- Build affiliation and turn an adversary into a colleague -- Respect autonomy in others and gain autonomy in return -- Acknowledge status and simultaneously establish your own worth -- Choose a fulfilling role during the process of negotiating Using the latest research of the Harvard Negotiation Project, the group that brought you the groundbreaking book Getting to Yes, this is a superbly practical guide to mastering essential negotiating skills. Originally published in hardback under the title Beyond Reason.

General

Imprint:	Random House Books
Country of origin:	United Kingdom
Release date:	June 2007
Authors:	Daniel Shapiro • Roger Fisher
Dimensions:	198 x 129 x 18mm (L x W x T)
Format:	Paperback
Pages:	244
Edition:	New Ed
ISBN-13:	978-1-905211-08-1
Categories:	Books > Business & Economics > Industry & industrial studies > Transport industries > General
LSN:	1-905211-08-2
Barcode:	9781905211081

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