The research involves a critical examination of the role of
operational facilities as a business resource and the implications
this has on the practice of Real Estate Asset Management (REAM)
within an organisational setting. The research objectives were
operationalised by investigating three related organisational
variables - structure, processes and competencies. The research
provides models and frameworks that justify the tools and
competencies required for the continuous aligning of operational
real estate assets to changing business dynamics. The main findings
reflect a situation in which organisations are looking to optimise
all its business resources. The research proposes an integrated
resource planning framework that incorporates the requirements of
three principal business resources: people, technology and real
estate. REAM is considered as an integrative planning and
management process that considers the outcomes in operational
facilities and services provision as matching the business
requirements to consciously create the desired workplace
environment.
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