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Information Technology and the World of Work (Paperback, New)
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Information Technology and the World of Work (Paperback, New)
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Information technologies have become both a means and an end,
transforming the workplace and how work is performed. This ongoing
evolution in the work process has received extensive coverage but
relatively little attention has been given to how changing
technologies and work practices affect the workers themselves. This
volume specifically examines the institutional and social
environment of the workplaces that information technologies have
created.
Compilations of scholarly essays are often written by members of a
particular school of thought, whose purpose is to flesh out an area
of theory or methodology. "Information Technology and the World of
Work" takes a different approach: these essays are written by
diverse voices, unified in their interest in the common theme of
technology and the changing workplace. The authors' goals are to
present perspectives that raise as many questions as they answer,
and which are accessible to a broad audience of managers, union
leaders, students, and academic readers.
The chapters are organized into three specific topical areas that
represent aspects of workers' social and political experiences of
work that are affected by technology. Part 1 addresses how
information technologies affect workers' unions. Part 2 examines
how information technology affects individual employees,
specifically in terms of employees' sense of power and identity.
Chapters in this section examine the social and psychological
reactions of workers within the system. Part 3 focuses on one of
the most contentious outcomes of this changed workplace, reviewing
emerging policy and privacy issues that new technologies have
created.
Written with the intent of beginning an important discussion of
these issues, this volume should provide an impetus for others to
make their own contribution to the emerging dialogue on technology
in the modern workplace.
Daphne G. Taras is professor of industrial relations and associate
dean (research) in the Haskayne School of Business, University of
Calgary. James T. Bennett is professor of economics at George Mason
University, and founder and editor of the "Journal of Labor
Research." Anthony M. Townsend is an associate professor of
management information systems in the College of Business at Iowa
State University, and on the faculty of Iowa State University
Industrial Relations Center.
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