Case Studies in Needs Assessment offers insights about the practice
of needs assessment in dynamic, real-world organizations and
communities. This book invites both novice and seasoned analysts to
look over the shoulders of practitioners, to examine needs
assessment practice in action, to grasp the real-world issues that
arise, and to understand a variety of needs assessment strategies
and challenges. Each case in this book examines the implementation
of needs assessment in a specific situation, bridging needs
assessment theories and actual practice. The book is organized
around five major approaches: knowledge and skill assessment, job
and task analysis, competency assessment, strategic needs
assessment, and complex needs assessment. The last chapter
summarizes lessons learned from all the case studies: it describes
the insights and tricks of the trade that Darlene Russ-Eft and
Catherine Sleezer gained from commissioning and reviewing these
cases.
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