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Managing Information - IT for Business Processes (Paperback, 3rd edition)
Loot Price: R1,390
Discovery Miles 13 900
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Managing Information - IT for Business Processes (Paperback, 3rd edition)
Expected to ship within 12 - 17 working days
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'Managing Information' describes how successful organizations make
best use of information and knowledge - the key resources in
business. It explains why information technology is essential for
the management of business processes, and should be central to any
business strategy.
This updated edition provides a compelling rationale for
organizations to use appropriate systems, and for individuals to
acquire the skills to manage and use the systems. It describes how
computer systems continue to evolve to meet business needs, and
provides examples and exercises to help readers develop their
skills. There is a new emphasis on the Internet - how to use it to
keep up to date with the latest business issues, and how teams can
communicate and collaborate with intranets.
All of the most common sub-systems are described and explained,
including Enterprise Resource Planning (ERP), Business-to-Business
(B2B), Business-to-Consumer (B2C), Supply Chain Management (SCM),
Customer Relationship Management (CRM) and Enterprise Application
Integration (EAI). The latest developments are described, including
services available through the Internet from Application Service
Providers (ASP), collaborative commerce and Business Process
Management (BPM).
There are introductory and more advanced computer exercises to
consolidate learning and demonstrate how to acquire, store,
organize and present information, using Word, Excel, PowerPoint and
Explorer.
Includes references, further reading and relevant web sites at the
end of each chapter
Explains the basics using real life examples
Deals with the crucial relationship between information and
personal effectiveness
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