It is almost impossible to conceive of the concept and practical
application of supply chain management (SCM) without linking it to
the enabling power of today's information technologies. Building
upon the foundations of the first edition, Introduction to Supply
Chain Management Technologies, Second Edition details the software
toolsets and suites driving integration in the areas of customer
management, manufacturing, procurement, warehousing, and logistics.
By investigating the breakthroughs brought about by the emergence
of new Internet-based technologies in information, channel,
customer, production, sourcing, and logistics management, the
author provides new insights into the continuously emerging field
of SCM. New in the Second Edition: * New model of SCM * Extended
discussion of the concepts of lean, adaptive, and demand-driven
supply chain technologies * Customer experience management and
social networking * Fundamentals of computing and their enabling
power * Basics of today's ERP/supply chain business solutions *
Integrative software tools that allow for new levels of
collaboration, flexibility, and performance The new edition expands
on emerging technologies that have provided all forms of
enterprises with the capability to continuously automate cost,
redundancy, and variation out of the process; enhance information
creation and visibility; and expand the peer-to-peer connectivity
that allows people to network their tasks, ideas, and aspirations
to produce a form of collective open-ended knowing, collaborating,
and experiencing. The information presented builds an understanding
of how today's technology-driven SCM provides new avenues to
execute superlative, customer-winning value through the digital,
real-time synchronization of productive competencies, products,
services, and logistics delivery capabilities with the priorities
of an increasingly global business environment.
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