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Books > Business & Economics > Industry & industrial studies > Industrial relations & safety > Industrial relations
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Managing and Resolving Workplace Conflict (Hardcover)
Loot Price: R4,095
Discovery Miles 40 950
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Managing and Resolving Workplace Conflict (Hardcover)
Series: Advances in Industrial and Labor Relations
Expected to ship within 12 - 19 working days
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In recent years many employers in the U.S., Great Britain, Ireland,
and elsewhere, often in partnership with their unions, have turned
to new approaches to managing and resolving workplace disputes. In
the U.S. this movement is often called "alternative dispute
resolution" (ADR), an approach that involves the use of mediation,
arbitration, and other third-party dispute resolution techniques,
rather than litigation, to resolve workplace disputes. Some
employers have established so-called "conflict management systems,"
a pro-active, strategic approach to handling workplace conflict.
This volume contains chapters by some of the world's leading
scholars of workplace dispute resolution and conflict management as
well as chapters by emerging younger scholars in these fields. The
chapters present original research that combines cutting-edge
thinking about the theoretical dimensions of ADR and conflict
management along with rigorous empirical analyses of real-life
data.
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