This book provides a wide-ranging overview of the diversity and
complexity of case management practice in various regions and
settings, within varying policy and regulatory frameworks, and in
the context of a number of different client groups. It is
structured around broad approaches to three areas: case management
policy, case management practice, and issues surrounding the
management, education, and regulation of case management. Part I
discusses how case management originally emerged as a way of
developing individually tailored plans for clients who were
transferring from institutional care to independent living in the
community and provides workers with the tools that they need to
become successful case managers, regardless of their disciplinary
background. Part II frames case management practice within a range
of foci of specific significance in particular practice settings,
such as cost containment and managed care, surveillance and social
control, the role of clients, and issues surrounding client control
in case management. In addition, it covers key issues in the ethics
of professional case management practice. Part III explores the
concept of new managerialism, the changing roles of professionals
in this context, and questions of educational requirements for case
management practice. It also discusses the debates surrounding
regulation, certification and accreditation of case management
practice and standards and guidelines for case management. In
addition, it directly confronts the issues of competition between
professional groups and offers a sound analysis of the issues.
General
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