Books > Medicine > General issues > Health systems & services > Hospital administration & management
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Matching Supply and Demand for Hospital Services (Paperback)
Loot Price: R2,350
Discovery Miles 23 500
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Matching Supply and Demand for Hospital Services (Paperback)
Series: Foundations and Trends (R) in Technology, Information and Operations Management
Expected to ship within 10 - 15 working days
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What challenges do hospital managers face in matching supply and
demand for hospital services while maintaining service quality and
keeping costs low? What are emerging trends in practice? To what
extent and how has the Operations Management (OM) literature
contributed to addressing these challenges? What opportunities and
additional challenges do they pose for the OM researchers? Matching
Supply and Demand for Hospital Services address these questions.
The monograph focuses on the three main types of services that
hospitals provide: surgical services, emergency services, and
inpatient services. In doing so, the authors expose the
interconnectedness of these services and the challenges that arise
due to the cascading effects of mismatches in any one area on all
other hospital operations. The goal is to expose key issues from
practitioner perspectives, use representative data to highlight
problems that are amenable to modeling using operations management
tools, summarize state of the art in modeling such problems, and
identify opportunities for future research. This book underscores
several important observations. First, hospital administrators need
to consider forces affecting demand and supply for services both
inside and outside the hospital walls. Second, hospitals need both
careful advance planning, based on patterns observed in historical
data, as well as dynamic response strategies to unfolding reality
that forces inevitable deviations from plans. Third, the role of
hospitals is changing. Innovations in payment mechanisms that
bundle payment to hospitals and doctors, and offer incentives for
lowering costs, are creating the need to design and implement
effective gainsharing plans. These same forces have also increased
the importance for hospital administrators of choosing the right
number and specialization of salaried physicians, and building
alliances with both upstream (such as primary care clinics) and
downstream (such as skilled nursing facilities) service providers.
OM researchers have addressed some of these topics but significant
new opportunities abound.
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