Presenting an empowerment-oriented management approach, this
ground-breaking how-to guide covers the most recent innovations and
current theories you need to create a successful social service
organization.
This all-in-one guide to service organization management best
practices will help you gain the skills you need to effectively
lead and empower your staff. Expert authors provide a comprehensive
approach and tackle every important issue related to this complex
management field including: Values and ethics Organizational
structure Diverse clientele and access to services Barriers to
service delivery Cultural competency Fight for social justice
Financial resource management Evaluating program outcomes Control
of the external environment
A must-have reference, "An Empowering Approach to Managing
Social Service Organizations" will help practicing professionals
and students on the cusp of leadership improve service delivery to
clients, make improvements in workplace conditions, acquire
critical resources and retain the leadership power needed to
survive in a turbulent social, political and economic
environment.
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