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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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The Compliance Business and Its Customers - Gaining Competitive Advantage by Controlling Your Customers (Paperback, 1st ed. 2012) Loot Price: R1,212

Discovery Miles 12 120

Repayment Terms: R114 pm x 12*

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The Compliance Business and Its Customers - Gaining Competitive Advantage by Controlling Your Customers (Paperback, 1st ed....

The Compliance Business and Its Customers - Gaining Competitive Advantage by Controlling Your Customers (Paperback, 1st ed. 2012)

E. Kasabov, A. Warlow

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Loot Price R1,212 Discovery Miles 12 120 | Repayment Terms: R114 pm x 12*

Expected to ship within 10 - 15 working days

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The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This book explores what the successful compliance-centred businesses are doing to manage and improve customer experience.

General

Imprint:	Palgrave Macmillan
Country of origin:	United Kingdom
Release date:	October 2012
First published:	2012
Authors:	E. Kasabov • A. Warlow
Dimensions:	229 x 152mm (L x W)
Format:	Paperback
Pages:	154
Edition:	1st ed. 2012
ISBN-13:	978-1-349-32934-2
Categories:	Books > Business & Economics > Business & management > Business strategy Books > Business & Economics > Business & management > E-commerce Books > Business & Economics > Business & management > Sales & marketing > Public relations Books > Business & Economics > Business & management > Sales & marketing > Customer services Books > Business & Economics > Business & management > Business mathematics & systems > General Promotions
LSN:	1-349-32934-7
Barcode:	9781349329342