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The Compliance Business and Its Customers - Gaining Competitive Advantage by Controlling Your Customers (Paperback, 1st ed. 2012) Loot Price: R1,166
Discovery Miles 11 660
Repayment Terms: R109 pm x 12*
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The Compliance Business and Its Customers - Gaining Competitive Advantage by Controlling Your Customers (Paperback, 1st ed....

The Compliance Business and Its Customers - Gaining Competitive Advantage by Controlling Your Customers (Paperback, 1st ed. 2012)

E. Kasabov, A. Warlow

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Loot Price R1,166 Discovery Miles 11 660 | Repayment Terms: R109 pm x 12*

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The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This book explores what the successful compliance-centred businesses are doing to manage and improve customer experience.

General

Imprint: Palgrave Macmillan
Country of origin: United Kingdom
Release date: October 2012
First published: 2012
Authors: E. Kasabov • A. Warlow
Dimensions: 229 x 152mm (L x W)
Format: Paperback
Pages: 154
Edition: 1st ed. 2012
ISBN-13: 978-1-349-32934-2
Categories: Books > Business & Economics > Business & management > Business strategy
Books > Business & Economics > Business & management > E-commerce
Books > Business & Economics > Business & management > Sales & marketing > Public relations
Books > Business & Economics > Business & management > Sales & marketing > Customer services
Books > Business & Economics > Business & management > Business mathematics & systems > General
LSN: 1-349-32934-7
Barcode: 9781349329342

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