Skill Wars shows how to increase productivity and profits by making
investments in human capital development. It addresses the
disparity between the available jobs and available workers. By
education and training only 20% of all American workers can fit
well into our demanding high-tech workplace. How do we train the
80%? Skill Wars defines the race between advanced technology
investment and human resources investment and shows managers how to
measure that investment. It introduces a Human Capital Scoreboard
of seven new business management/measurement tools including a more
accurate calculation of ROI (Return on Investment) for employee
performance improvement programs. It also provides case studies of
how quality training can deliver on more problem-solving/thinking
skills. It has a foreword by Joseph Boyett, author of The Guru
Guide and Workplace 2000. Skill Wars is a "basic workplace
performance primer" that presents complex issues in a simple
language and format that will move both business leaders and the
American public to give their popular support. There are few viable
alternatives. Gordon believes that, "Only at great peril can
Americans continue to largely ignore the workplace as an important
arena that helps structure learning for life."
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