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Skills and Techniques for Human Service Professionals - Counseling Environment, Helping Skills, Treatment Issues (Paperback, 2nd Revised edition)
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Skills and Techniques for Human Service Professionals - Counseling Environment, Helping Skills, Treatment Issues (Paperback, 2nd Revised edition)
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The second edition of Skills and Techniques for Human Service
Professionals: Counseling Environment, Helping Skills, Treatment
Issues provides readers with valuable information about how the
counseling environment impacts the helping relationship, ways of
delivering critical helping skills, and the necessity of
understanding important treatment issues when working with clients
and consumers. Section I focuses on the counseling environment.
Whereas Chapter 1 highlights eight important characteristics of the
effective helper, Chapter 2 examines how the client experiences the
agency when first entering it. This chapter focuses on such things
as agency atmosphere, physical space, and nonverbal behaviors of
the helper. In Section II, chapters move from the most basic
foundational skills to more advanced skills and specialized
training. Coverage includes honoring and respecting the client,
being curious, delimiting power and developing an equal
relationship, non-pathologizing, listening, reflections,
paraphrasing, and basic empathy. Readers also learn about
affirmation giving, encouragement, and support; offering
alternatives; information and advice giving; modeling;
self-disclosure; collaboration; advocacy; information gathering and
solution-focused questions; advanced empathy; confrontation;
assessing for suicidality and homicidality; crisis, disaster, and
trauma helping; token economies; positive helping; and coaching.
Section III focuses on important treatment issues in human services
including case management, culturally competent counseling,
guidelines for working with diverse populations, and ethical
decision-making when working with all clients.
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