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Books > Social sciences > Education > Organization & management of education
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Total Quality Management in Education (Hardcover, 3rd edition)
Loot Price: R3,877
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Total Quality Management in Education (Hardcover, 3rd edition)
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This text has been written for managers in higher education as well
as for headteachers and deputy heads in the school sector.;"Total
quality management" (TQM) is a philosophy and a methodology that is
widely used in business, and increasingly in education, to manage
change or other processes. With the pressure for change and quality
in education never more acute, this book provides an opportunity
for readers in education to acquaint themselves with TQM.;Revised
and updated, this edition introduces the key concepts of TQM in the
education context. It discusses organizational, leadership and
teamwork issues and the tools and techniques of TQM. This text
should help educators develop a framework for quality management in
their school, college, department or university.
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