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Books > Business & Economics > Industry & industrial studies > Industrial relations & safety
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Low-Wage America - How Employers Are Reshaping Opportunity in the Workplace (Paperback)
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Low-Wage America - How Employers Are Reshaping Opportunity in the Workplace (Paperback)
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About 27.5 million Americans nearly 24 percent of the labor force
earn less than $8.70 an hour, not enough to keep a family of four
out of poverty, even working full-time year-round. Job ladders for
these workers have been dismantled, limiting their ability to get
ahead in today s labor market. Low-Wage America is the most
extensive study to date of how the choices employers make in
response to economic globalization, industry deregulation, and
advances in information technology affect the lives of tens of
millions of workers at the bottom of the wage distribution. Based
on data from hundreds of establishments in twenty-five industries
including manufacturing, telecommunications, hospitality, and
health care the case studies document how firms responses to
economic restructuring often results in harsh working conditions,
reduced benefits, and fewer opportunities for advancement. For
instance, increased pressure for profits in newly consolidated
hotel chains has led to cost-cutting strategies such as requiring
maids to increase the number of rooms they clean by 50 percent.
Technological changes in the organization of call centers the
ultimate disposable workplace have led to monitoring of operators
work performance, and eroded job ladders. Other chapters show how
the temporary staffing industry has provided paths to better work
for some, but to dead end jobs for many others; how new technology
has reorganized work in the back offices of banks, raising skill
requirements for workers; and how increased competition from abroad
has forced U.S. manufacturers to cut costs by reducing wages and
speeding production. Although employers responses to economic
pressures have had a generally negative effect on frontline
workers, some employers manage to resist this trend and still
compete successfully. The benefits to workers of multi-employer
training consortia and the continuing relevance of unions offer
important clues about what public policy can do to support the job
prospects of this vast, but largely overlooked segment of the
American workforce. Low-Wage America challenges us to a national
self-examination about the nature of low-wage work in this country
and asks whether we are willing to tolerate the profound social and
economic consequences entailed by these jobs."
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