In "Social Systems and Social Regulations, " Elaine Cumming
describes attitudes of patients and clients toward health and
welfare organizations. The focus is on the complex relationships
between regulative agents, as revealed by the movement of clients
through health and welfare systems. The author observes how
doctors, clergy members, police officers, welfare officers,
psychiatrists, social workers, and other social agents relate to
one another and to their clients and charges.
Cumming selected Syracuse, New York, typical of many
middle-sized American cities of the 1960s, for her field studies.
These involved several agencies and thousands of individuals. The
result is a thoughtful analysis that can readily be applied to many
aspects of the entire social system. Who are the clients? What are
their problems? How do agents respond to them? These are some of
the topics dealt with at length.
From the view point of the agents, the author discusses how
they see their own roles in the overall regulative system; how
areas of operation interact and overlap; how the network of
agencies changed over a five year period; what major problems
remained to be overcome at the time; and what changes could and
should have been made. When initially published, this was a new
examination of the regulative system in America. Students and
scholars will still find this work invaluable in the study of
social control. Professionals will find many points for contrast
and comparison and an analytical framework for evaluating and
solving problems faced in health and welfare operations throughout
the country.
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