This book considers the associated concepts of quality and
operations and places customers at the heart of a quality business
operation. It explains how organisations that are focused on
delivering quality products and services continuously improve the
design, planning and control of their operational processes so that
they meet the developing needs of their customer.
General
| Imprint: |
Pergamon Flexible Learning
|
| Country of origin: |
United Kingdom |
| Series: |
Management Extra |
| Release date: |
December 2007 |
| First published: |
2008 |
| Authors: |
Elearn
|
| Dimensions: |
297 x 210 x 6mm (L x W x T) |
| Format: |
Paperback
|
| Pages: |
118 |
| Edition: |
Revised Ed |
| ISBN-13: |
978-0-08-055236-1 |
| Categories: |
Books >
Social sciences >
Education >
Careers guidance >
Industrial or vocational training
|
| LSN: |
0-08-055236-6 |
| Barcode: |
9780080552361 |
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