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Synesis - The Unification of Productivity, Quality, Safety and Reliability (Paperback)
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Synesis - The Unification of Productivity, Quality, Safety and Reliability (Paperback)
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The complexity of today's large organisations, businesses, and
social institutions defeats management approaches based on
monolithic thinking. Most industry and service organisations look
at their performance either from a single perspective -
productivity, quality, safety, etc. - or from different but
separate perspectives that reside in organisational silos. Quality
is treated separately from safety, which, again, is treated
separately from productivity, and so on. While siloed thinking may
be convenient in the short term, it fails to recognise that any
specific perspective reveals only a part of what goes on. Yet it is
essential to have a unified view of how an organisation functions
effectively to manage changes and to ensure the organisation excels
in what it does. Synesis represents the mutually dependent set of
priorities, perspectives, and practices that an organisation needs
to carry out its activities as intended. It shows how to overcome
the fragmentation in foci, scope, and time that characterises the
dominant change management paradigms. This book is consequently not
about productivity or quality or safety or reliability but about
all of these together. It is about why it is necessary to think of
them as a whole. And it is about how this can be done in practice.
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