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Books > Computing & IT > Applications of computing > Artificial intelligence
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Modeling Users' Experiences with Interactive Systems (Hardcover, 2013 ed.)
Loot Price: R2,873
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Modeling Users' Experiences with Interactive Systems (Hardcover, 2013 ed.)
Series: Studies in Computational Intelligence, 436
Expected to ship within 10 - 15 working days
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Over the past decade the field of Human-Computer Interaction has
evolved from the study of the usability of interactive products
towards a more holistic understanding of how they may mediate
desired human experiences. This book identifies the notion of
diversity in users' experiences with interactive products and
proposes methods and tools for modeling this along two levels: (a)
interpersonal diversity in users' responses to early conceptual
designs, and (b) the dynamics of users' experiences over time. The
Repertory Grid Technique is proposed as an alternative to
standardized psychometric scales for modeling interpersonal
diversity in users' responses to early concepts in the design
process, and new Multi-Dimensional Scaling procedures are
introduced for modeling such complex quantitative data. iScale, a
tool for the retrospective assessment of users' experiences over
time is proposed as an alternative to longitudinal field studies,
and a semi-automated technique for the analysis of the elicited
experience narratives is introduced. Through these two
methodological contributions, this book argues against averaging in
the subjective evaluation of interactive products. It proposes the
development of interactive tools that can assist designers in
moving across multiple levels of abstraction of empirical data, as
design-relevant knowledge might be found on all these levels.
Foreword by Jean-Bernard Martens and Closing Note by Marc
Hassenzahl.
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