Although much has been said and written about the need for
government to adapt to the new realities that resulted from the
transformed paradigms in the Information Age, the world is lacking
practical, tangible solutions on how to respond to these changes.
This title analyses the trends that can be regarded as
manifestations of transition, as the world struggles to get to
grips with adopting deeply entrenched paradigms and traditional
truths to enable effective service renderings and restore the
declining relationship between government and its clients, the
Information Age citizenry.
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