The vital importance of the improved utilization and development
of employee competence as part of a comprehensive strategy to
improve the competitiveness of American business and industry is
undisputed. In this book, European and American
scholar/practitioners present a cross-cultural and
interdisciplinary perspective on how to reorganize and re-design
work activities aimed at developing workforce quality. Based on the
premise that work itself is an important source of learning and
competence development, the authors combine a sound conceptual
framework with a practice-oriented guide to participatory processes
that enhance both individual skill and competence and collective
learning and organizational change. Placing the challenge of work
and organization re-design within the macro context of the economic
and industrial relations environment, the forces that foster or
inhibit successful employee participation are brought into
focus.
Following the introduction of a conceptual model of competence
development through work activity, a succinct historical overview
of the evolution of different work design concepts in this century
is presented. The relationship between work design for competence
development and the challenges faced by today's enterprise become
evident in the discussion of examples of currently emerging work
design alternatives. Three case studies from the manufacturing and
service sector illustrate the practical application of a framework
for how to think about and approach work and organizational change.
A variety of analytical tools and exercises are offered, among them
a step-by-step procedure for initiating a participatory change
process that avoids the pitfalls of many short-lived employee
involvement programs. Issues of how to gain supervisor support and
the role of unions in employee competence and skill development and
implications for traditional compensation practices are addressed.
Both a conceptual and a practical tool, this book is an important
resource for executives, consultants, union leaders and human
resource development scholars in search of ways to create competent
organizations while protecting and enhancing employees' standard of
living and quality of work life.
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